Deskera Customer Relationship Management (CRM) software provides an organization with a single view of its customers, helps automate critical sales processes (from leads qualification to promotional campaigns), and enables decision makers to easily implement customer-centric strategies and ensure effective sales management.
CRM Key Features
Turn Up the Competition through Campaigns
With Deskera you can manage CRM campaigns and all their details, administer email marketing campaigns, and export your CRM campaign lists in multiple file formats.
Stay Ahead in Finding Leads
Search, track and convert your leads. Define lead activities and capture leads by using Deskera’s Lead Capture Forms. Import all your leads from a CSV or XLS file.
Track All Records under Each Account
Track and manage your accounts along with product, opportunity, activity and case details. Track recent account activities and enjoy regular updates through emails, notes, events.
Win Your Customers through After-Sales Support
Assign process owners to customer cases. Track and solve pending cases. Add priorities, assess track progress and manage customer life cycle.
Keep All Activities under Control via Contact Management
Manage each product or service and get its instant information through search features. Maintain vendor details and track activities associated to all your products.
Go the Distance with Sales Forecast
Gain insight into customer preferences and demand patterns. Determine the lead conversion ratio and track expected revenues.
Better Communication - Always
Deskera email provides a single messaging system for each Deskera user - an efficient and easy-to-use function to send messages.
One-Spot Destination for All Products
Manage each product or service and get its instant information through search features. Maintain vendor details and track activities associated with all your products.
Improve Opportunity to Leads Ratio Manifolds
CRM Opportunity Management Software enables you to prioritize leads so you can focus on customers with the highest potential to close a deal.
Improving Your Knowledge Management
View and manage documents from CRM. Add context through tags and folders and easily search for documents with secured information distribution.