ExperDex's consultancy services offers advice and assistance relating to the strategy, structure, management, and operations of an organization in pursuit of its long-term IT goals and objectives. Our IT professionals offer a wealth of experience, including: strategy formation, organizational IT structure, IT management and operations. Our IT consultancy services model offers to achieve dramatic improvements in business transformation which will include cost reduction and revenue increases. Key success factors of our consulting services model are:

Methodology: We offer a flexible and adaptable methodology which can seemlessly integrate into the existing processes and procedures of our clients, thus minimizing the organizational impact on our clients business IT operations.

Vertical Expertise: We offer the industry-specific strategy of our clients. Our knowledgeable professionals provide expertise in specific industries to ensure solutions that are more tightly coupled to the core business practices of our clients.

Share Common Values: Our client teams are built to match the individual needs of our clients. While each team is assembled to provide the relevant professional experience required to successfully meet our clients business objectives, every ExperDex professional provides a strong work ethic, dedication, exceptional problem resolution techniques and effective communications skills - in short, the intangible values that lead to the ultimate success of any project.

ExperDex's systems integration (SI) services offer to combine a variety of hardware and software with existing applications and systems to create an integrated technology solution for our clients. Our expertise adds value at every stage of project development from system requirements analysis through overall system design to the subsequent acquisition, integration, test and deployment stages. We provide a broad range of integration capabilities for our clients including integration for application, infrastructure and customer business processes.

Our systems integration strengths are:
Project Management: A SI project depends on good project management and this is where ExperDex excels. Deadlines, budgets and objectives are agreed prior to work starting and an appointed project manager ensures your project is delivered. We provide the tools, processes, and competencies required for effective program management, including a team of specialists and experts to back up the project manager so you can be sure to get the best advice and support.

Account Management: Building a long-term relationship with our clients is key to the success of all our projects because we get to know your business as well as you. Your main point of contact is your ExperDex account manager whose experience and background is matched to your project. In turn, a team of technical and design experts provides support to the account manager. The relationship with your account manager goes beyond project implementation. As your needs and business environment change, your account manager is on hand to help you take full advantage of technical advancements in a fast moving environment.

Technical Expertise: At ExperDex, the technical development team continuously explores and investigates new technologies. We are up-to-date with new technologies so you can stay ahead of your competitors. Our clients will be kept abreast of all emerging technologies and new developments relevant to their specific business.

We offer systems integration services for:

Customer Relationship Management (CRM)

Billing Management

Business Intelligence (BI)

eBusiness Services

ExperDex works hand-in-hand with our clients to put all or part of their IT functions into the hands of our expert specialists to manage and provide end-to-end IT management services. That placement enables our clients to concentrate on their core business and maximize performance while minimizing costs. Our IT management services consist of a core group of services that are typically provided in an outsourcing engagement and a group of value-added services that can be selected and combined to meet the customer's outsourcing requirements.

Client Engagement Model and Methodology: We handle all projects through a rigorous project management model called Client Engagement Model from initial consultation to final installation and ongoing support. Our model applies SEI CMM-compliant processes to bring rigor and discipline to software design, development, testing, documentation, and maintenance. Each phase of the development cycle is executed in a disciplined fashion in order to ensure that the finished product is of high quality and meets the customer's needs.

Application Management Services: Our Application Management offers a full range of applications support services, including development, maintenance support and operations. Our expertise in applications management was developed from decades of industry leadership in major systems development programs. Performance Management Services: Performance Management Services involves monitoring, analyzing, and tuning resources to meet the customer's requirements. Our integrated approach to performance and availability uses processes, methods, and tools proven on many projects.

Telecom Solution Center: The Telecom Solution Center offers a host of services to improve the operational performance for customers and carriers. These solutions include billing operations, call center operations and wholesale operations expertise and support.

Ever increasing application complexity and constant transformation of IT environments increases the need for high quality and extensive software testing.

Experdex's Independent Testing Services arm ensures reduced business disruption and down time through its proven best practices for testing and focus on continuous improvement.

As your testing partner we can customize our testing services to provide you with high performance and cost effective testing services as per your business needs.

We will be able to cater to all your testing needs and provide following service offerings

V & V for Complete SDLC

Experdex involvement can start from the requirement gathering phase and we will be validating every deliverable throughout the development of the proposed system. The strategy of early and frequent validation helps to optimize cost by eliminating expensive re-work at the later stages of the project. Our independent V&V team will handle all quality related tasks including development of relevant test strategy and overall test management. Following are some of the stages of our V &V services for complete SDLC Engagement. These stages are flexible and can be customized based on the development methodology used by your development team.

1. Requirements stage - We will gather test requirements in this phase, which will be used to validate the future interim delevarables of the project

2. Test Planning - We will come up with a relevant Test Strategy and Test Plan which will cover information like the product features to be tested in each phase, duration and test objective for each phase, information on related document preparation, test estimations, test environment and tools to be used etc.,

3. Test Documentation - Parallel to system development, we will be preparing relevant test documents based on the identified test requirements. Some example documents which will be prepared are Test Scenario's, Test Cases, Traceability Matrix etc.,

4. Test Execution - Based on the project complexity and agreed test strategy, we will be executing multiple testing types like Sanity/Smoke Testing, User Interface Testing, Database Testing, Cross Browser Testing, Installation Testing, Integration Testing, System Testing, Regression Testing, Performance Testing etc.,

5. Post Release Testing
Test Management Services


Experdex can assist your Project / Program Managers and internal Testing Team in identifying the testing needs of the project and come up with a comprehensive test management plan. Some of the areas where we will be able to help are

- Defining accurate Test Environments

- Evaluating and selecting the right tools

- Defining the list of required testing documents and corresponding templates

- Defining Entry and Exit Criteria's - Maintaining accurate Traceability Matrix and Monitoring Test Coverage

- Employee Trainings

- Managing the test Execution

- Analysis of Test Results


Validation Services

To facilitate the validation and testing of software application in the most cost-efficient and timely manner possible, we follow the following listed proven software testing techniques:

1. Functional Testing: The focus of functional testing is to ensure the application meets the stated and implicit requirements. This stage of testing involves verification of valid and invalid user conditions, web page links, application interfaces and many more.

Non conformance can be found efficiently if functional testing is executed simultaneously with application development. The study says it is 100 times more costly to fix a defect found after the application is released for production when compared to the same defect found early in the application development process.

As an independent V & V service providers, we ensure the integrity of your application and provide you the unbiased assessment of overall quality.

2. System Integration Testing: The system integration testing focuses majorly on functional and reliability requirements from design perspective. In this phase of testing the respective software components are combined and tested as a group.

We follow two different types of integration testing Top-Down, and Bottom-Up.

3. Regression Testing:
In our regression testing approach we will ensure system is tested efficiently by selecting appropriate minimum set of test conditions to cover the changes done.

4. Acceptance Testing: The acceptance testing is done prior to acceptance of the application for next stage like production.

We will support customers define the user acceptance test suite and criteria before accepting the software application for production.


Specialized Testing Services

1. Automated Regression Testing - If software application involves routine and repetitive testing then Test Automation might be the right solution. Experdex will assist you in evaluating the right tool based on the project need and will use the same to automate the Regression Phase of the testing life cycle.

2. Performance / Load Testing - The performance and load testing are used to diagnose the performance and stability of software under normal and extreme operating conditions. As a result of these tests, we can identify the portion of your software application that need performance tuning.

The performance testing cycle is used to determine the speed or effectiveness of the software application. This process can involve quantitative tests, such as measuring the response time or the number of instructions per second at which a system functions. We also evaluate qualitative attributes such as reliability, scalability and interoperability during this testing cycle.

Load testing is performed to determine a system’s behavior under both normal and anticipated peak load conditions. It helps to identify the maximum operating capacity of an application as well as any bottlenecks and determine which element is causing performance degradation.

Both the above tests are performed in a specialized lab environment. We provide software application's performance bottleneck, reliability and scalability report data as part of these testing services.

Advantages of engaging Experdex's Independent V & V Services:es:

- Testing would be throughout the development life cycle which will help in early detection of defects
- Experienced Test Consultants who will provide impartial view from an outsiders perspective

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