IT Consultancy


ExperDex's consultancy services offers advice and assistance relating to the strategy, structure, management, and operations of an organization in pursuit of its long-term IT goals and objectives. Our IT professionals offer a wealth of experience, including: strategy formation, organizational IT structure, IT management and operations.

Our IT consultancy services model offers to achieve dramatic improvements in business transformation which will include cost reduction and revenue increases. Key success factors of our consulting services model are:

Methodology: We offer a flexible and adaptable methodology which can seemlessly integrate into the existing processes and procedures of our clients, thus minimizing the organizational impact on our clients business IT operations.

Vertical Expertise: We offer the industry-specific strategy of our clients. Our knowledgeable professionals provide expertise in specific industries to ensure solutions that are more tightly coupled to the core business practices of our clients.

Share Common Values: Our client teams are built to match the individual needs of our clients. While each team is assembled to provide the relevant professional experience required to successfully meet our clients business objectives, every ExperDex professional provides a strong work ethic, dedication, exceptional problem resolution techniques and effective communications skills - in short, the intangible values that lead to the ultimate success of any project.

 Systems Integration

 
ExperDex's systems integration (SI) services offer to combine a variety of hardware and software with existing applications and systems to create an integrated technology solution for our clients. Our expertise adds value at every stage of project development from system requirements analysis through overall system design to the subsequent acquisition, integration, test and deployment stages. We provide a broad range of integration capabilities for our clients including integration for application, infrastructure and customer business processes. Our systems integration strengths are:

Project Management: A SI project depends on good project management and this is where ExperDex excels. Deadlines, budgets and objectives are agreed prior to work starting and an appointed project manager ensures your project is delivered. We provide the tools, processes, and competencies required for effective program management, including a team of specialists and experts to back up the project manager so you can be sure to get the best advice and support.

Account Management: Building a long-term relationship with our clients is key to the success of all our projects because we get to know your business as well as you. Your main point of contact is your ExperDex account manager whose experience and background is matched to your project. In turn, a team of technical and design experts provides support to the account manager. The relationship with your account manager goes beyond project implementation. As your needs and business environment change, your account manager is on hand to help you take full advantage of technical advancements in a fast moving environment.

Technical Expertise: At ExperDex, the technical development team continuously explores and investigates new technologies. We are up-to-date with new technologies so you can stay ahead of your competitors. Our clients will be kept abreast of all emerging technologies and new developments relevant to their specific business.

We offer systems integration services for:

Customer Relationship Management (CRM)

Billing Management

Business Intelligence (BI)

eBusiness Services


Avast  Antivirus

Complete proection against viruses and other fomrs of malware with built-in anti-spyware detection. It's avaialable to download as a free trial for 60 days in 30 language versions.

 Outsourcing
 
ExperDex works hand-in-hand with our clients to put all or part of their IT functions into the hands of our expert specialists to manage and provide end-to-end IT management services. That placement enables our clients to concentrate on their core business and maximize performance while minimizing costs. Our IT management services consist of a core group of services that are typically provided in an outsourcing engagement and a group of value-added services that can be selected and combined to meet the customer's outsourcing requirements.

Client Engagement Model and Methodology: We handle all projects through a rigorous project management model called Client Engagement Model from initial consultation to final installation and ongoing support. Our model applies SEI CMM-compliant processes to bring rigor and discipline to software design, development, testing, documentation, and maintenance. Each phase of the development cycle is executed in a disciplined fashion in order to ensure that the finished product is of high quality and meets the customer's needs.

Application Management Services: Our Application Management offers a full range of applications support services, including development, maintenance support and operations. Our expertise in applications management was developed from decades of industry leadership in major systems development programs. Performance Management Services: Performance Management Services involves monitoring, analyzing, and tuning resources to meet the customer's requirements. Our integrated approach to performance and availability uses processes, methods, and tools proven on many projects.

Telecom Solution Center: The Telecom Solution Center offers a host of services to improve the operational performance for customers and carriers. These solutions include billing operations, call center operations and wholesale operations expertise and support.